Talk to
a person
No ticket numbers, no chatbot. Every message is read by someone who works on Wheelo, and answered — usually the same day.
Send a message
Merchants and drivers both welcome.
Best for anything with attachments — a fine notice, a bank statement, a screenshot.
Response time
Usually the same day, always within one business day. Wheelo runs as an online service — there is no walk-in office.
Already a customer?
Every page in your portal has an Email support button that comes to the same place — and tells us which account you're writing from.