Six steps, and then
it runs itself

From signing up to rent landing in your bank. Steps one to four are you, once. Step five is your driver. Step six happens every week without either of you doing anything.

  1. 1

    Sign up as a merchant

    Youabout 2 minutes

    Your name, your business name, and the currency you rent in. No card is asked for and nothing is charged — the first 30 days are free.

  2. 2

    Connect your Stripe account

    Youabout 5 minutes

    This is how your drivers pay you. Sign in with the Stripe account you already have, or make one — either way the rent lands in your account and goes out to your bank on your own payout schedule. Wheelo never holds it and never takes a cut of it.

  3. 3

    Add your cars, then invite your drivers

    You

    For each car: the plate, make and model, and the registration and insurance expiry dates so we can remind you before they run out. Then invite each driver by email. They get a link, create their own account, and fill in their own details and licence — you never type their paperwork for them.

  4. 4

    Once a driver accepts, create the agreement and give them a car

    You

    Pick the car and the driver, set the weekly rent, choose which weekday their rental week starts, and whether they pay by card or by cash. Use Wheelo's standard contract, or upload your own PDF.

  5. 5

    Your driver signs it and adds their card

    Your driveron their phone

    They read the agreement and sign with their name — time-stamped, with the exact wording frozen so it can't be argued about later. Then they enter their card on Stripe's own page. Only they can do this; you only ever see the last four digits.

  6. 6

    Rent collects itself, every week

    Automatic

    When each rental week ends, the driver is emailed the day before their card is charged, then the money is taken and lands in your account. Your home screen shows who has paid and who is behind, as it happens.

How long does all of that take? Steps 1 to 4 are usually one sitting — under half an hour for your first car and first driver. Step 5 is the driver, on their own phone, in a few minutes. After that you only ever repeat steps 3 and 4 when a new car or a new driver joins.

Step six, in detail: the weekly clock

This is the part that repeats. Below is a rental whose week runs Monday to Sunday — every rental keeps its own week, so a fleet's charges spread across the days rather than all landing on one.

Week startsMonday

The week's bill is raised. Anything added during the week — a toll, a fine, damage, a waiver — lands on this same bill.

Week endsSunday 23:59

Nothing is taken yet. The week has simply closed.

EmailMonday night

The driver is emailed the amount and the exact date it will be taken.

ChargeTuesday night

The card is charged — only for what's still owing: the total, minus cash you recorded, minus anything you waived.

That day in between is the point. It's when a driver can hand over cash and have it recorded, or you can waive a week — so the card only ever takes what's genuinely left. Nothing is charged without an email the day before.

What your driver sees

Their own portal, in their phone browser — nothing to install. It answers the two things they would otherwise ring you about: what do I owe, and when is it taken?

Your rent is due tomorrowA$360.00 · taken Tue 15 Sept
Payment received — A$360.00Receipt, the moment it clears
Your signed agreementReadable any time, never changes
  • · They control their own card. You see the last four digits only.
  • · Renting from two businesses keeps those two completely separate.
  • · They can give notice, pick a last day, and leave once nothing is owed.
The driver's home screen: their car, their next payment and what they owe.

And when life happens…

Rentals rarely run in a straight line. Here is what the system does about the six things that actually come up.

A card is declined

Both of you are told straight away, in plain words. We try again the next night, up to three attempts, then leave the week marked overdue rather than hammering the card. If the driver says the money is in, press Charge now.

A driver pays you in cash

Record it against that week in one tap; the driver gets an emailed receipt. Part payments are fine — what's left stays owing. You can waive an amount too, and the card is only ever charged what genuinely remains.

A fine or toll notice arrives

Enter the car and the date and time printed on the notice. Wheelo works out which driver had that car at that minute and adds the amount to their next weekly bill.

A driver has no card yet

Nothing is lost. The weeks are still billed and tracked as owing, and you can record cash in the meantime. When a card finally appears, the backlog is collected one week a night, oldest first — with a warning email first.

A rental ends part-way through a week

The final week is worked out day by day. A driver who starts on a Wednesday is billed for four days, not seven, and the same applies at the end.

The car comes back

Either side gives notice and picks a last day. Rent runs to that day and no further. The car stays assigned until you confirm it's physically back — so it can never be promised to two drivers at once.

There are around fifty of these cases written down in full. Ask us for the scenarios handbook and we'll send you the PDF.

Straight answers

The things merchants ask before they start.

Ask us something else
Do you hold my money?
Never. Rent flows directly from your driver to your own bank account through Stripe Connect. Wheelo charges a flat monthly subscription, not a cut of your rent — we never hold your rent, bonds or balances.
Can my drivers see each other, or my other cars?
No. Every merchant account is strictly isolated. A driver only ever sees their own agreement, vehicle, balance and payment history. You never see a driver's full card or bank details either — only the type and last 4 digits.
What happens when a driver's payment fails?
You and the driver are both notified immediately. We try again the next night, up to 3 attempts in total, then leave the week marked overdue rather than hammering the card. The moment the driver tops up, you can press Charge now and collect on the spot.
How do fines and tolls work?
Enter the number plate, date and time from the notice once. Wheelo looks up which driver held that car at that exact moment and bills it straight to them — with the evidence attached. If the car was between drivers, we flag it for you to resolve.
Do I need to be tech-savvy?
If you can use a banking app, you can run Wheelo. Add a car, invite a driver by link, set the weekly rent — that's it. The driver does their own sign-up, signing and payment setup from their phone.
Is there a lock-in contract?
No. It's US$30/month, no commission on rent collected, after a 30-day free trial. Cancel anytime. No per-car fees, no setup fees, no card required to start.
What if I already have my own rental contract?
Upload your own PDF and drivers sign that instead of our standard template. We always append the recurring-payment authority clause at signing, so every agreement carries a valid charge authorization.

Step one takes
two minutes.

Your first month
Free · 30 days
No card needed to start · US$30/month after · cancel any time