Privacy Notice

This notice explains what personal data Wheelo collects, why, and how it's handled.

1. What we collect

• Account details: name, email, phone number, business name and address.
• Driver details a Merchant records: licence number, rental agreements, vehicle assignments.
• Billing metadata: subscription status, invoice history, and the last four digits and expiry of a saved card. Full card numbers are never stored by Wheelo — they are held directly by Stripe, our payment processor for both driver rent and the merchant subscription.
• Usage data: log-in activity and basic diagnostic/error logs needed to run the service reliably.

2. Why we collect it

To operate the core service — creating agreements, collecting rent, sending receipts and reminders, and billing merchant subscriptions — and to keep the platform secure and functioning correctly. We do not sell personal data to third parties.

3. Who we share it with

• Stripe — processes both driver rent payments and merchant subscription payments, and holds the card or bank details for each.
• Supabase — our database and authentication provider, which stores account and application data securely.
• Email delivery providers, solely to send receipts, invites and account notifications.

Each of these processors has its own privacy policy governing the data it holds on our behalf.

4. Data retention

We keep account and financial records for as long as the account is active, and afterwards for as long as reasonably necessary to meet legal, accounting and dispute-resolution obligations.

5. Your rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal data. Contact us through the details on our website to make a request.

6. Security

We use industry-standard encryption in transit and at rest, and never store full card numbers or bank credentials ourselves — those are handled entirely by our payment processors.

7. Changes

We may update this notice from time to time; the "Last updated" date above will reflect the most recent revision.